Category Archives: Classic Hosting

Emergency Maintenance – Control Panels

Dear myhosting.com customers;

We would like to inform you about Emergency Maintenance that is causing a slight interruption for all customers trying to use their Control Panels.

Our Operation team currently working on the issue and access will be limited to Control panels until their maintenance completed.

We are sorry for any inconvenience.

If you have any questions about this maintenance, we’ll be happy to answer any of your concerns.

Thank you,

– Your Customer Support Team

Planned Mainteenance: Sat, Dec 13th -Classic Exchange Service

Dear Classic Exchange Customers,

Please be advised that there will be about 1 hour downtime on Saturday, December 13th starting at 10:30 PM EST.  Outlook Web Access (OWA) will also be unavailable at this time.

You will not be able to send messages, and any messages that are sent to you during this time will be delayed until the end of this maintenance.

Your patience and understanding is appreciated,

-Customer Relations Department

[Resolved] Emergency Maintenance – Classic Server

Dear myhosting.com Shared Hosting Linux Customers;

All the issues on the Linux server resolved. All website should now be online and running. We are looking into the root cause of this to determine how we can prevent this in the future.

If you have any concerns or questions about this, please email our Customer Relations Department at welcome@myhosting.com

Thank you for your patience and understanding,

Your myhosting.com Customer Support Team

[UPDATE] Emergency Maintenance – Classic Server

Dear myhosting.com Shared Hosting Linux Customers;

We have resolved the main issue on the Linux server. Most of the websites should now be online and running.

We are still experiencing network issues on the same server which may cause downtime on your website.We are in the process of resolving the issue and we apologize for this inconvenience. You will be kept informed of all updates.

Thank you for your understanding, If you have any concerns or questions about this, please email our Customer Relations Department at welcome@myhosting.com

Thank you for your understanding,

Your myhosting.com Customer Support Team

Emergency Maintenance – Classic Server

Dear myhosting.com Classic Shared Linux Customers,

We have identified an issue with the Shared Classic Linux Server as web pages are not loading. Please rest assured that the issue already identified and our Operation team is working to fix the issue.

We are in the process of resolving the issue and we apologize for this inconvenience. You will be kept informed of all updates.

Thank you for your understanding,

Your myhosting.com Customer Support Team

Yahoo Email Issue

Dear Microsoft Exchange Email Customers,

This notice is regarding a change from Yahoo that will limit your Microsoft Exchange Email service, should a Yahoo email account be sent up as an alternative email. The following change was made on April 8th 2014:

https://help.yahoo.com/kb/mail/SLN24016.html?impressions=true

This limits the sending ‘to’ and ‘from’ a yahoo email account, a change that myhosting.com did not foresee.

To remove this feature and continue utilizing our full Exchange services, please log into your control panel select the ‘Primary From Address’ OR ‘Alternate Email Address’ > Edit> Remove.

Should you have any questions or concerns, please reach our Technical Support at support@myhosting.com.

– Your Customer Relations Department