Emergency Maintenance – Classic Customers

Dear Valued Classic Customers,

In order to improve our service performance, our Operations Department is going to perform a maintenance

on Tuesday, July 14th between 7 PM EST to 8 PM EST.

This means that there is a chance you will notice a service interruption within this time frame. We apologize for any inconvenience. In the process of improving your service we are trying our best to ensure that there is minimal impact to you. Thank you for your understanding of the necessity of this upgrade. We sincerely appreciate your business and support.

Yours Truly,

The Customer Relations Department

 

 

[[COMPLETED]] Planned Maintenance for Classic Exchange Customers

Greetings to our Classic and Mail2Web Exchange Customers,

Thank you so much for your patience.   We are happy to advise that the maintenance in our Classic Exchange environment is now complete.  Any messages that were sent during the downtime will now be delivered.

Please let us know if you are still having technical concerns by reaching out to us via phone, chat or email: support@myhosting.com.

We appreciate your business,

The Customer Relations Department

Emergency Maintenance -Linux VPS

Hello Everyone,

Please be advised that we are having an Emergency maintenance for Linux Virtual Private Servers. We are sorry for any inconvenience and will keep you informed of this progress.

Regards,

The Customer Relations Department

 

Planned Maintenance for Classic Exchange Customers

Dear Valued Classic Exchange Customers,

Please be advise that we will be performing a critical update to the Classic Exchange environment

on Friday, July 3rd starting at 9 PM EST for up to 7 hours.

This will affect all Classic and Mail2Web Exchange mailboxes, they will be unable to send or receive messages during this time.  We apologize for any inconvenience.  Messages will be delivered upon completion of this maintenance.

In the process of improving your service we are trying our best to ensure that there is minimal impact to you. Thank you for your understanding of the necessity of this upgrade. We sincerely appreciate your business and support.

Yours Truly,

The Customer Relations Department

Emergency maintenance for Classic Exchange Customers

Dear Valued Classic Exchange Customers,

In order to improve our service performance, our Operations Department is going to perform a maintenance

on Saturday, June 20th between 10 PM EST to 1 AM EST.

This means that there is a chance you will notice a service interruption within this time frame. We apologize for any inconvenience. In the process of improving your service we are trying our best to ensure that there is minimal impact to you. Thank you for your understanding of the necessity of this upgrade. We sincerely appreciate your business and support.

Yours Truly,

The Customer Relations Department

 

Emergency maintenance for Classic Exchange Customers

Dear Valued Classic Exchange Customers,

In order to improve our service performance, our Operations Department is going to perform a maintenance

on Saturday, June 13th between 10 PM EST to 1 AM EST.

This means that there is a chance you will notice a service interruption within this time frame. We apologize for any inconvenience. In the process of improving your service we are trying our best to ensure that there is minimal impact to you. Thank you for your understanding of the necessity of this upgrade. We sincerely appreciate your business and support.

Yours Truly,

The Customer Relations Department

 

 

[WordPress Vulnerability] For Versions Older Than 4.2.2

Dear Valued Customers,

If you are running WordPress on your site(s), please read this message carefully (the same message has also been emailed to those that are affected).

A vulnerability that affects versions of WordPress older than 4.2 has been discovered. As a result, WordPress has announced a critical security release with its most recent update, and it is strongly recommended that you update your sites to the latest version of WordPress 4.2.2 immediately. Please see https://wordpress.org/news/2015/05/wordpress-4-2-2/ for details.

Before proceeding with the update, please make sure that everything is backed up. Once this is done, you can refer to the applicable steps that explain the upgrade process in detail:

1)   If you have WordPress through a custom installation and have versions newer than 2.7:

-Visit your WP-login admin page and login with your credentials

-If your WordPress version is indeed newer than 2.7, “Updates” will appear on your Dashboard

-Click on “Please update now”

-Choose what you want updated (It is recommended to update the plugins to ensure compatibility)

 

2)      If you have WordPress through a custom installation and have versions older than 2.7:

-Please refer to the Manual Update guide released by WordPress:

http://codex.wordpress.org/Updating_WordPress#Manual_Update

If you require further assistance or have any questions, please do not hesitate to contact our Technical Support Team: http://myhosting.com/help/

 

Yours sincerely,

-Your Customer Relations Team

Upcoming upgrade for Classic Shared Customers

Dear Classic Shared Customers,

We would like to inform you that our Operations Team has scheduled an upgrade on a few nodes this weekend. This upgrade will improve our service performance.

This procedure will require a node reboot which may bring some of your websites offline on Saturday,  May 23rd, between 10 AM EST – to 12 PM EST. In the process of improving your service we are trying our best to ensure that there is minimal impact to you. Thank you for your understanding of the necessity of this upgrade. We sincerely appreciate your business and support.

Please feel free to contact us 24/7 http://myhosting.com/help/

Sincerely,

Your Customer Relations Department

 

onCloud Control Panel Upgrade

Dear valued OnCloud Customers,

Please be advised, that our Operations Team is going to perform an upgrade on the internal https://manage.myhosting.com/ control panel. This takes place

on Friday May 1st,  at 2 AM EST.

During this time frame your control panel will be inaccessible for no longer than 30 min. We sincerely apologize for any inconvenience. If you have any questions about this maintenance, we’ll be happy to answer them.

Yours truly,

The Customer Relations Department